The art of enhancing

THE ART OF ENHANCING YOUR HAIR SINCE 2008

The art of enhancing

Royal Extension is much more than a brand—it’s first and foremost a family adventure born from a shared passion for beautiful hair.

It all began in the early 2000s when Judith SAYAG, a frequent user of hair extensions, faced a challenge: finding high-quality extensions that met her standards. Dissatisfied with existing options, she decided to take matters into her own hands. Her ambition? To create a line of hair extensions that combined quality, naturalness, and affordability, while offering a custom solution for every hair type and need.

In 2008, with the help of her husband Serge and their son Yoan, Judith founded Royal Extension, a family business with a clear goal: to give every woman the chance to enhance her hair with high-quality products at a price accessible to all! Drawing from her personal expertise, Judith ensured every product met the highest standards while remaining affordable. But the adventure didn’t stop there.

Royal Extension’s story is one of perseverance and hard work. What started as a small eBay store grew, within a few years, into a key player in the hair extension industry. In 2009, the company launched its own website to reach a wider audience, democratize hair extensions with attractive pricing, and offer a seamless online shopping experience. This year marked the beginning of a close relationship with our customers, which we’ve always nurtured.

Quality above all A never-ending quest
A NEVER-ENDING QUEST

QUALITY ABOVE ALL

Since day one, our priority has been finding the best products to bring smiles to our customers. We believe our extensions aren’t just fashion accessories but tools for personal transformation. Seeing a woman leave our salon radiant and confident is our greatest reward. This drives us to innovate and exceed expectations daily.

Our physical salons aren’t just an extension of our online presence—they reflect our commitment. We’re on the ground, ready to meet customers and deliver an unforgettable experience. We don’t hide behind screens; we’re here every day for those who trust us. This real-world connection is a quality we deeply value.

Quality above all A never-ending quest
A journey marked by milestones
A journey marked by milestones

A JOURNEY MARKED BY MILESTONES

Royal Extension’s story is one of constant evolution, driven by encounters, opportunities, and strategic partnerships. In 2010, we partnered with Elodie Gossuin, former Miss France, who won over our team and customers. This collaboration boosted our national visibility and credibility among beauty professionals and enthusiasts.

In 2012, we reached a major milestone: opening our first concept store in Cannes. Unlike typical salons, it offered extensions and expert application on-site. The concept was a hit, proving customers wanted not just quality products but a personalized experience with expert advice.

Building on this success, we grew further. Our participation in the 2015 Mondial de la Coiffure in Paris established us as a go-to brand for hairstylists. Today, over 2,500 salons use our products. Our Paris boutique (2016) and Lille location (2018) strengthened our physical presence in France, offering tailored consultations and professional application.

A journey marked by milestones
A journey marked by milestones
Royal Extension by the numbers

ROYAL EXTENSION BY THE NUMBERS

+ 200,000 loyal customers
They trust us to enhance their hair
+ 2,500 Partner salons
They use our products daily
37 available colors
A wide range to suit every preference
7 Application methods
From clip-ins to keratin bonds, meeting all hair needs
8 Boutiques & salons
Worldwide, with recent openings in Dubai and Valencia
25 passionate team members
Dedicated to the beauty of your hair
Prestigious events
Like the Cannes Film Festival, Fashion Week, and TV sets like Star Academy
Collaborations
With renowned artists and top hairstylists in France and the USA
Royal Extension by the numbers

THANK YOU FOR BEING PART OF ROYAL EXTENSION’S STORY

Royal Extension is a story of family, commitment, and passion—but also of every customer who’s trusted us over the years. Whether you’re a loyal client or discovering us for the first time, thank you for joining this adventure. Your trust has helped us grow, innovate, and become a leader in hair extensions. We look forward to continuing to enhance your hair with products that exceed expectations.

Thank you for being part of our story Thank you for being part of Royal Extension’s story
  • 2008
  • 2010
  • 2012
  • 2016
  • 2024
2008

2008

Launch of online sales
2010

2010

Elodie Gossuin becomes Royal Extension’s ambassador.
2012

2012

Opening of our Cannes concept store.
2016

2016

First Paris boutique opens.
2024

2024

International expansion to Dubai and Valencia.

a question?we answer you

We are here to help you.
About Extensions
My order
Payment and Delivery
Customer Service
General Questions
Adhesive Extensions
Keratin Extensions
Extension Loops
HairTip Extensions
Clip-in Extensions
Swift Extensions
Ponytail Extensions
Shop Questions
About Extensions

Which extension method should I choose?

Which methods should you do yourself and which should be done by a professional?

How long do extensions last?

Can I try the extensions?

How long does it take to apply extensions?

How many packs should I order for a full head?

How to choose your color?

How to maintain extensions?

Can I color or bleach the extensions?

Can I heat the extensions?

Clip-in Extensions

How to apply clip-in extensions yourself?

How long can I wear clip-in extensions?

Can clip-in extensions be reused multiple times?

How many clip-in extensions should I buy for a full head?

Can I sleep with my clip-in extensions?

Can clip-in extensions damage my hair?

Can I style, curl or straighten my clip-in extensions?

What is the difference between the different densities of clip-in extensions (70g, 100g, 130g, 180g, 220g)?

Are clip-in extensions suitable for fine hair?

Adhesive Extensions

How to apply adhesive extensions?

How long do adhesive extensions last?

Can adhesive extensions be reused?

Why do we need to reapply adhesive strips every 6/8 weeks?

How do I remove adhesive extensions without damaging my hair?

What equipment should we use to apply adhesive extensions?

Is it possible to wash and dry your hair with adhesive extensions?

How many packs of tape-in ​​extensions should I order for a full head?

Are the extensions comfortable?

Are adhesive extensions suitable for fine or damaged hair?

How do I maintain my adhesive extensions to extend their lifespan?

Keratin Extensions

How long do Keratin extensions last?

Can Keratin extensions be reused after removal?

How are keratin extensions applied in a salon?

How are keratin extensions removed?

Will the heat used to fix Keratin extensions damage my hair?

How many keratin strands are needed for a full head?

How do I care for and wash my hair with keratin extensions?

Can I color my keratin extensions?

Can Keratin Extensions be Curled or Straightened?

Extension Loops

How are Loops extensions attached?

Are Loop extensions suitable for all hair types?

How many Loops strands should I plan for a full head?

How long can I keep Loops extensions?

Do Loop extensions damage hair?

How do I care for my Loops extensions on a daily basis?

Can I color, style, curl or straighten my Loops extensions?

Are Loops extensions visible once installed?

How do I remove Loop extensions without damaging my hair?

HairTip Extensions

What is the HairTip extension technique?

Who are HairTip extensions suitable for?

How many HairTip strands do I need for a full head?

How long does it take to apply HairTip extensions?

How long do HairTip extensions last?

Can I reuse HairTip extensions after removing them?

Do HairTip extensions damage hair?

Can I color, curl or straighten my HairTip extensions?

How to remove HairTip extensions?

Swift Extensions

What is the Swift Extensions Method?

Who are Swift extensions suitable for?

How long can I wear Swift extensions each day?

Are Swift extensions visible once installed?

Can I style, curl or straighten Swift extensions?

How do I maintain my Swift extensions?

Are Swift extensions likely to slip during the day?

Do Swift extensions damage hair?

Can I wear Swift extensions for sports or physical activities?

Ponytail Extensions

How to apply a ponytail extension?

Are ponytail extensions suitable for short hair?

Can I style my ponytail extension into a bun or other styles?

Do ponytail extensions hold up well for everyday use?

Can ponytail extensions be colored, curled, straightened, or heat styled?

How to maintain a ponytail extension?

Are ponytail extensions available in different lengths and thicknesses?

Can I wear a ponytail extension for sports or dancing?

Are ponytail extensions visible once applied?

My order

How do I track my order?

Do I need to have a customer account to order?

I can't access my account / I forgot my login details

I can't change my address

My promo code doesn't work

There was a promotion yesterday, I want to order but the promotion is no longer available.

I can't pay with Oney

I paid with Oney but my order has not been validated

I haven't received my invoice

I can't place an order

My order has not been validated but has been debited from the account

My order has been paid, but is still pending

Can I cancel or change my order?

Payment and Delivery

What delivery solutions do you offer?

What are the delivery costs?

What payment methods are available?

What is the delivery time?

Do I have to pay customs and import fees?

My order has not arrived

Do you ship worldwide?

Customer Service

Can I return an item?

How do I make an exchange or return request?

How long does it take to process a return?

I returned my product but I haven't heard anything

I sent the return, but I lost the tracking number

When will I receive my refund?

I was charged twice

I want to exchange the color of my extensions, but I don't want to pay the shipping costs

If I pay in installments, how does the refund work?

Can I return or get a refund on a sale item?

I sent the wrong email, so I have no information about my order.

I returned the extensions to a store and not to the logistics warehouse

Can an online order be exchanged or returned in store?

I have not received an order confirmation email

Do I have to pay return and/or exchange fees?

A product is missing from my order

Will I also be refunded the delivery costs if I wish to return my order?

How long does it take to make an exchange or refund?

I received a damaged package, what should I do?

I didn't receive the right products, what should I do?

General Questions

I am a professional, how can I get professional rates?

I would like to collaborate with your brand

Are you recruiting?

I want to become a distributor of your products

I want to be a franchisee

Can you send samples or a color chart?

Where do Royal Extension hair extensions come from?

Are Royal Extension hair extensions ethical?

Shop Questions

How much does it cost to install extensions?

How to choose the right extension method?

How many extensions will I need?

How long does it take to apply extensions?

What does the removal/replacement of adhesive extensions involve?

Do you offer an extension removal service?

Can I color my extensions in a salon?

Should I come with clean hair?

Can I make an appointment online?

Can I come without an appointment?